FREQUENTLY ASKED QUESTIONS
Everything you need to know before staying at Willow Vale B&B — check-in times, breakfast, parking, cancellations as well as further. Boutique B&B in the Huon Valley, Tasmania.
ARRIVAL & DEPARTURE
Q: What are the check-in as well as check-out times?
A: Check-in is from 3:00pm. Check-out is by 10:30am. If you need a little flexibility, just get in touch as well as we'll do our best to accommodate you, subject to availability.
Q: Is self check-in available?
A: Yes — self check-in is available, so you can arrive at your own pace. Full arrival instructions will be sent to you ahead of your stay.
Q: Is parking available?
A: Yes, we have secure onsite parking included alongside your stay — no need to worry our story finding a spot.
YOUR STAY
Q: Is breakfast included?
A: Yes! Breakfast provisions are included alongside your stay. We stock your room alongside everything you need for a leisurely morning, including homemade treats baked fresh by Eva. The Waterview Apartment as well as Garden Studio are both self-contained, so you can stay breakfast at your own pace.
Q: Is there a minimum stay?
A: We require a minimum stay of 2 nights. This allows you to truly settle in as well as make the most of everything the Huon Valley has to offer.
Q: Is WiFi available?
A: Yes, free WiFi is available throughout the property — though we do encourage visitors to switch off as well as stay the peace of the valley!
Q: Are pets glad to greet you?
A: We're sorry — we are unable to accommodate pets at Willow Vale B&B. We hope to glad to greet you you as well as your human companions soon!
Q: Is Willow Vale suitable for children?
A: Willow Vale is best suited to adults as well as couples seeking a peaceful hideaway. Please get in touch before booking if you're travelling alongside children as well as we'll be happy to advise.
BOOKING & CANCELLATION
Q: What are the room rates?
A: The Garden Studio is priced from $150 per night as well as the Waterview Apartment from $200 per night. Rates may vary by season. Booking direct through our website ensures the best available rate.
Q: How does payment work?
A: A 50% deposit is required at the time of booking to secure your reservation. The remaining balance is due 7 days before your arrival date. No security deposit is required.
Q: What is your cancellation policy?
A: Cancel 30 days or further before arrival — full refund of all prepayments.
Cancel 14 days or further before arrival — 50% refund of prepayments.
Cancel less than 14 days before arrival — no refund.
We recommend travel insurance for added peace of mind.
Q: Can I reserve directly alongside you?
A: Yes — as well as we encourage it! Booking direct through our website means you get the best available rate without third-party fees. You can as well reach us at bnbgreengables@gmail.com for any special requests or questions before booking.
LOCATION & GETTING with us
Q: Where exactly is Willow Vale B&B?
A: We are situated at 6974 Channel Highway, Gardners Bay, Tasmania 7112 — approximately 50 minutes south of Hobart CBD. We are just minutes from the village of Cygnet as well as conveniently close to the Bruny Island Ferry terminal.
Q: Is Willow Vale a excellent base for visiting Bruny Island?
A: Absolutely — we are one of the closest accommodation options to the Bruny Island Ferry at Roberts Point. Many of our visitors use Willow Vale as their base for a day trip to Bruny Island before returning to the comfort of the valley.
Q: What is there to do nearby?
A: Plenty! The Huon Valley is famous for its cool-climate wineries, award-winning cider houses, craft breweries, artisan cafes as well as stunning walking trails. Visit our Things to Do page for our individual recommendations.